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Key Features

  • AI-powered automation with the capability to resolve more inquiries at lower costs and less agent intervention.
  • No code builder tool allowing customer service teams to build automation with ease.
  • Multilingual support spanning across 50+ languages, increasing global reach.
  • Multichannel customer interaction, enabling businesses to connect with customers across digital and voice channels without duplicating effort.

Ada is an AI-based automation platform dedicated to transforming customer service. It couples simplified automation building with powerful resolution engines that operate on Large Language Models, enabling businesses to resolve inquiries efficiently. With Ada, enterprises can provide multichannel and multilingual customer support, seamlessly integrating with existing systems.

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